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Open the booking in your dashboard and choose Manage → Change date. You'll see the change fee and any fare difference for your ticket before confirming — nothing is charged until you approve.

This is almost always a temporary bank hold, released automatically within 3–7 business days. If no ticket was issued, no charge was completed on our side — contact support with the transaction reference and we'll confirm immediately.

Online check-in usually opens 24–48 hours before departure (we'll notify you). At the airport, allow 3 hours for international and 2 for domestic flights; counters typically close 60 minutes before departure.

Yes — enter the traveller's details exactly as on their passport at checkout. The ticket is theirs; the receipt and manage-booking access stay with your account.